BILL · 2003–04 SESSION · LATEST VERSION SHB 3186
HB 3186: Contact centers
Regulating contact centers.
Summary
- Requires contract center employees, upon request, to identify their employer's identity and location.
- Prohibits contact center employees from soliciting personal information from another party without the other party's disclosure and consent.
- Requires entities offering goods for sale that contract with contact centers to require compliance with these provisions, and to notify buyers of contact center locations.
- Makes violations of these provisions unfair acts for purposes of applying the state Consumer Protection Act.
From the House Bill Analysis (HB 3186), written by the Legislature's nonpartisan staff. Read the full report ↗
Did not pass Did not pass · stalled on the House floor
- IntroducedFeb 5, 2004
- Out of committeeFeb 6, 2004
- Passed Housestopped here
- Passed Senate
- Governor
- Law
- Prime sponsor
- Zack Hudgins (D-11)
- Introduced
- February 5, 2004 in the House
- Last action
- February 6, 2004
- Budget
- Has a fiscal note
- Versions
- HB 3186, SHB 3186
AN ACT Relating to consumer knowledge of contact center operations;
Sponsors
Prime sponsor: Zack Hudgins (D-11)
3 co-sponsors (3 Democrats, 0 Republicans)
Votes
No recorded floor votes.
History
- Passed to Rules Committee for second reading. (SHB 3186)
- Passed to Rules Committee for second reading.
- Minority; do not pass. (SHB 3186)
- CL - Majority; 1st substitute bill be substituted, do pass. (SHB 3186)
- First reading, referred to Commerce & Labor.
- CL - Majority; 1st substitute bill be substituted, do pass.
- Minority; do not pass.
- CL - Executive action taken by committee.
HB 3186 in other sessions
Bill numbers restart every two years, so the same number is a different bill in each session.
- HB 3186 (2009–10) Home and community services
- HB 3186 (2007–08) Beach management districts
- HB 3186 (2005–06) Disposition disorders