Requires the Washington State Department of Transportation (WSDOT) to contact prepaid electronic toll account holders to inform such holders of unpaid tolls, unless the customer has declined such contacts.
Provides additional discretion to administrative law judges in dismissing civil penalties due to mitigating circumstances, and authorizes the WSDOT to dismiss civil penalties in certain circumstances.
Directs the WSDOT to allow a customer to access his or her toll account from mobile devices in certain circumstances.
Requires that the WSDOT, when acquiring a new photo toll system, enable the system to connect with the Department of Licensing's vehicle record system and to document when any toll is assessed regardless of the method of payment.
Requires the Secretary of the WSDOT to provide a letter apologizing to customers who have their tolls or civil penalties waived as a result of certain WSDOT errors.
Requires the WSDOT to allow toll transponders to be sold in vehicle dealers.
From the Substitute House Bill Report (SSB 5481), written by the Legislature's nonpartisan staff. Read the full report ↗