WA People
BILL · 2003–04 SESSION

HB 2351: Foreign contact centers

Regulating foreign contact centers.

Summary

  • Requires contact center employees, upon request, to identify their employer's identity and location.
  • Prohibits contact center employees in foreign countries from soliciting personal information from another party without the other party's disclosure and consent.
  • Requires that, upon request, communications with contact centers in foreign countries be rerouted to the United States.
  • Makes violations of these provisions unfair acts for purposes of applying the state Consumer Protection Act.

From the House Bill Analysis (HB 2351), written by the Legislature's nonpartisan staff. Read the full report ↗

Did not pass Did not pass · died in committee
  1. IntroducedJan 12, 2004
  2. Out of committeestopped here
  3. Passed House
  4. Passed Senate
  5. Governor
  6. Law
Prime sponsor
Zack Hudgins (D-11)
Introduced
January 12, 2004 in the House
Last action
January 12, 2004
Budget
Has a fiscal note

AN ACT Relating to consumer knowledge of foreign contact center operations;

Sponsors

Prime sponsor: Zack Hudgins (D-11)

6 co-sponsors (5 Democrats, 1 Republican)

Sandra Romero D-22Bill Hinkle R-13Steve Conway D-29Brian Sullivan D-21Senator D-22Dawn Morrell D-25

Votes

No recorded floor votes. This measure never reached a floor vote.

History

  1. First reading, referred to Commerce & Labor.
  2. Prefiled for introduction.

HB 2351 in other sessions

Bill numbers restart every two years, so the same number is a different bill in each session.

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