WA People
BILL · 2025–26 SESSION · LATEST VERSION ESSB 5459

SB 5459: Call center retention

Concerning call center retention.

Summary

  • Requires certain call center employers to notify the Employment Security Department before moving operations to a foreign country.
  • Establishes a penalty for employers who fail to give 120 days' notice of a maximum of $10,000 per day of violation.
  • Makes a call center employer that moves operations to a foreign country ineligible for any grant or loan awarded by a state agency for five years.
  • Requires state agencies that contract for call center services to include a provision in the contract requiring that the work be performed entirely in the United States, unless the contract is for interpreter services.

From the Engrossed Substitute House Bill Report (ESSB 5459), written by the Legislature's nonpartisan staff. Read the full report ↗

Enacted Enacted · Chapter 114, Laws of 2025
  1. IntroducedJan 23, 2025
  2. Out of committeeFeb 18, 2025
  3. Passed SenateMar 3, 2025
  4. Passed HouseApr 10, 2025
  5. GovernorApr 22, 2025
  6. LawApr 22, 2025
Prime sponsor
Derek Stanford (D-1)
Introduced
January 23, 2025 in the Senate
Last action
April 22, 2025
Session law
Chapter 114, Laws of 2025
Budget
Has a fiscal note
Versions
SB 5459, SSB 5459, ESSB 5459

AN ACT Relating to call center retention;

Sponsors

Prime sponsor: Derek Stanford (D-1)

6 co-sponsors (6 Democrats, 0 Republicans)

Rebecca Saldaña D-37Steve Conway D-29Bob Hasegawa D-11Javier Valdez D-46T'wina Nobles D-28Claire Wilson D-30

Votes

Senate · 3rd Reading & Final Passage

Passed March 3, 2025
Version voted on: ESSB 5459
30 Yea 19 Nay 0 Absent 0 Excused
PartyYeaNayAbsentExcused
Democrat30000
Republican01900
How each member voted
Permalink to this vote

House · 3rd Reading & Final Passage

Passed April 10, 2025
Version voted on: ESSB 5459
85 Yea 10 Nay 0 Absent 3 Excused
PartyYeaNayAbsentExcused
Democrat58001
Republican271002
How each member voted

Yea (85)

Excused (3)

Permalink to this vote

House · Final Passage on Reconsideration

Passed April 10, 2025
Version voted on: ESSB 5459
89 Yea 6 Nay 0 Absent 3 Excused
PartyYeaNayAbsentExcused
Democrat58001
Republican31602
How each member voted

Yea (89)

Excused (3)

Permalink to this vote

History

  1. Effective date 7/27/2025. (ESSB 5459)
  2. Chapter 114, 2025 Laws. (ESSB 5459)
  3. Governor signed. (ESSB 5459)
  4. Delivered to Governor. (ESSB 5459)
  5. Speaker signed. (ESSB 5459)
  6. President signed. (ESSB 5459)
  7. Third reading, passed; yeas, 89; nays, 6; absent, 0; excused, 3. (ESSB 5459)
  8. Vote on third reading will be reconsidered. (ESSB 5459)
  9. Third reading, passed; yeas, 85; nays, 10; absent, 0; excused, 3. (ESSB 5459)
  10. Rules suspended. Placed on Third Reading. (ESSB 5459)
  11. Rules Committee relieved of further consideration. Placed on second reading. (ESSB 5459)
  12. Referred to Rules 2 Review. (ESSB 5459)
  13. Minority; do not pass. (ESSB 5459)
  14. LAWS - Majority; do pass. (ESSB 5459)
  15. LAWS - Executive action taken by committee. (ESSB 5459)
  16. First reading, referred to Labor & Workplace Standards. (ESSB 5459)
  17. Third reading, passed; yeas, 30; nays, 19; absent, 0; excused, 0. (ESSB 5459)
  18. Rules suspended. Placed on Third Reading. (ESSB 5459)
  19. Floor amendment(s) adopted. (ESSB 5459)
  20. 1st substitute bill substituted. (ESSB 5459)
  21. 1st substitute bill substituted.
  22. Placed on second reading by Rules Committee. (ESSB 5459)
  23. Placed on second reading by Rules Committee.
  24. Passed to Rules Committee for second reading. (ESSB 5459)
  25. Passed to Rules Committee for second reading.
  26. LC - Majority; 1st substitute bill be substituted, do pass. (ESSB 5459)
  27. Minority; do not pass. (ESSB 5459)
  28. Minority; do not pass.
  29. LC - Majority; 1st substitute bill be substituted, do pass.
  30. First reading, referred to Labor & Commerce.

SB 5459 in other sessions

Bill numbers restart every two years, so the same number is a different bill in each session.

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